Accelerate Network Troubleshooting with Browser-Based Packet Analysis

2^nd, Jul 2026

Modern enterprise, telecom, cloud and 5G networks generate enormous volumes of packet data, making rapid troubleshooting and protocol analysis increasingly challenging. Traditional packet analysis solutions rely on locally installed software, remote desktop connections or dedicated workstations, limiting accessibility and slowing issue resolution.

To address these challenges, GL Communications introduces PacketScan Web™, a browser-based packet analysis solution that provides centralized access to packet captures, protocol decoding and traffic analytics through a standard web browser. PacketScan Web™ enables engineers to capture, monitor, analyze and troubleshoot live or recorded network traffic from multiple endpoints, improving operational efficiency and accelerating network troubleshooting.

Browser-Based Packet Analysis

PacketScan Web™ extends the proven capabilities of GL's PacketScan™ platform, enabling engineers to:

• Remotely review packet captures
• Decode complex protocols
• Monitor network statistics
• Collaborate with distributed teams through an intuitive web interface
• Access packet analysis using just a browser client, with no local installation required

Designed for enterprise, telecom, cloud and 5G environments, PacketScan Web™ provides the deep network visibility engineers need while simplifying network analysis and eliminating the complexity associated with traditional desktop-based tools.

Supporting both Windows® and Linux® deployments, PacketScan Web™ delivers flexible, high-performance operation across diverse network environments. Open REST APIs enable automated packet capture, protocol analysis and seamless integration with third-party applications, network management systems and custom workflows.

Deep Packet Inspection and Protocol Analysis

At the core of PacketScan Web™ is GL's powerful Packet Data Analysis engine, providing deep packet inspection, protocol decoding and packet analysis across multiple protocol layers.

Engineers can quickly isolate network issues using:

• Call Statistics and Ladder Diagrams - Analyze detailed VoIP call statistics with graphical ladder diagrams
• Call Recording and Export - Save calls in HDL, PCAP or PCAPNG file formats for further analysis
• Voice Quality Analysis - Determine voice quality as Poor, Average or Good based on the MOS Distribution Duration and Total Traffic Duration
• Real-Time Traffic Statistics - View a comprehensive set of counters that provide an instantaneous snapshot of VoIP traffic on the network
• Export Reports - Export detailed reports for phone calls in CSV format
• Call Flow Analysis - Reconstruct and visualize complete 5G, 4G LTE, IMS and 3G signaling call flows

These capabilities enable engineers to rapidly identify protocol errors, packet loss, latency issues, network impairments and service quality problems while significantly reducing troubleshooting time.

Transform Packet Data into Actionable Network Intelligence

PacketScan Web™ integrates seamlessly with IP Analytics™, transforming captured packet data into actionable network intelligence. By converting captured traffic into structured session-level analytics, interactive dashboards and graphical reports help engineers quickly identify traffic patterns, monitor network performance and accelerate root-cause analysis.

Key analytics include:

• Advanced Session-Level Visibility - Analyze TCP or UDP sessions, endpoints, conversations and protocol distributions
• Performance and Reliability Insights - Detect RTT issues, retransmissions, packet loss, congestion, duplicate acknowledgements and other TCP performance anomalies
• Interactive Visualization and Reporting - View packet rate, byte rate, throughput, protocol hierarchy and traffic distribution through graphical dashboards and downloadable reports

Together, PacketScan Web™ and IP Analytics™ provide complete visibility from individual packets to network-wide performance trends through a centralized browser-based interface.

Key Benefits

• Comprehensive support for 5G, LTE, IMS, VoIP, SIGTRAN, GSM, UMTS, Diameter, RTP, and other IP protocols
• Centralized packet analysis across distributed environments
• Live and offline packet analysis
• Advanced packet search and filtering
• Expression-Based Filters – Define custom filtering rules using logical expressions to capture only frames that satisfy specified conditions at the Ethernet, IP, transport or application layers
• Detailed message flow and protocol analysis
• Download trace, configuration, and log files directly from PacketScan Web™ probes for offline analysis and archival

Ideal Applications

PacketScan Web™ is designed for organizations that require centralized packet analysis across complex IP networks, including:

• Enterprise network monitoring
• Telecom service provider networks
• IMS and VoIP troubleshooting
• LTE and 5G network analysis
• Cloud and data center infrastructures
• Network Operations Centers
• Equipment manufacturers of network infrastructure
• Government and defense communications

Simplify Network Troubleshooting with PacketScan Web™

Discover how PacketScan Web™ can help you analyze, monitor and troubleshoot complex IP networks through a centralized browser-based interface.

Request a live demonstration today.

Why GL Communications?

• 40+ years of expertise in telecommunications, networking and protocol analysis
• Comprehensive portfolio of packet capture, packet analysis, traffic generation and network monitoring solutions
• Support for enterprise, telecom, cloud, data center, 5G and defense networks
• Deep protocol expertise with support for hundreds of telecom and IP protocols
• Scalable solutions designed for laboratories, field deployments and Network Operations Centers
• Continuous innovation focused on simplifying network visibility, accelerating troubleshooting and helping organizations maintain reliable, high-performance networks

 Back to Newsletter Index Page