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PacketScan™ HD - Network Monitoring Appliance

PacketScan™ HD Software Ver 7.1.13 (64-bit Only) is Available! | Download Now!

Overview | Main Features | Buyer's Guide


Capturing and analyzing high volume calls is increasingly important to Wireless Carriers, Internet Service Providers, and Equipment vendors to ensure that quality of experience does not degrade with call intensity, volume, or protocol. Load and stress testing are important to verify stability of IP network and network elements pre- and post-deployment. This requires an advanced network monitoring appliance which can capture and analyze high volume calls with traffic.

GL’s PacketScan™ HD is a high density multi-protocol 2U rack mounted Network Monitoring Appliance w/ 4x1GigE (PKV120)  and w/2x10GigE  (PKV122) (Includes PKV100 online for temporary audio codec support) network interface cards that can capture and process high volumes of communication protocols over IP and Wireless networks.

PacketScan™ HD supports simultaneous capture and processing of up to 5000 Calls with duplex traffic at 1 Gbps to 10 Gbps. Almost all VoIP and Wireless protocols over IP transport layer, as listed below, can be captured and decoded for troubleshooting network problems.

PacketScan™ provides in-depth real-time and post-process data investigation with its Packet Data Analysis (PDA) feature. The PDA view assists in any comparisons that are to be made between the two RTP sessions. Packet Data Analysis (PDA) view displays call information in graphical format (Traffic Analyzer Call Quality Matrix- Summary View) as well as in tabular format (RTP Diagnostic - Detail View).

For more details visit Packet Data Analysis.

*Currently PDA feature is available only for SIP, H323, MEGACO, MGCP, GSMA, Skinny, and IuCS based calls. The PDA support for other protocols will be coming soon.PacketScan™ HD can work with NetSurveyorWeb™, a central monitoring system for a comprehensive view of network performance. It features rich graphics, ladder diagrams and CDRs (Call Detail Records).  A web server is deployed in a central location along with an Oracle® database. A number of GL’s PacketScan™ HD probes and/or, PacketProbes™ are deployed in remote locations across the network to passively monitor VoIP traffic.

For more capacity, PacketScan™ FB (Near-Realtime File Based Packet Processing Tool) will be offered in near future.

pdf PacketScan™ HD Brochure
pdf PacketScan™ Brochure
pdf PacketScan™ HD 10G Quick Install Guide
pdf PacketScan™ HD 1G Quick Install Guide
Supported Codecs
pdf GL Product Lists
PacketScan™ HD Presentation

Product Videos

Main Features

As a Stand-alone tool

  • Ability to capture and analyze high volume calls with traffic. Process up to 5000 simultaneous calls with bidirectional RTP traffic from 1 Gbps to 10 Gbps rate
  • Capture real-time calls over packet network for infinite time
  • In-depth real-time and post-process data investigation using Packet Data Analysis feature
  • Flexibility to add any protocol field to the summary view, filtering, and search features.
  • Complex filtering and search capabilities to record all or filtered traffic into a trace file.
  • Consolidated interface allows access to all the important settings and auto-startup actions.

As a Single Point Packet over IP CDR Analysis System

PacketScan™ HD can work with GL’s VoiceBand Analyzer (VBA) and Call Data Records (CDR) applications to generate Call Detail Records  as (*.CSV files) along with voice files for each direction. The call detail records are used for further analysis using built-in tool in Excel® tools.

As a Probe with Central Monitoring System - NetSurveyorWEB™

PacketScan™ can send protocol fields, and call detail records, along with traffic summary of captured calls to a central database. NetSurveyorWeb™ displays the data from the database in a simple web-based browser, featuring rich graphics, custom search, report and filter configurations.

Supported Codecs

  • G.711 (a-Law and µ-Law), G.711 App II (a-Law and µ-Law with VAD)
  • G.722, G.722.1 (Wideband)
  • G.726, G.726, with VAD
  • G729, G729B (8kbps)
  • SPEEX/SPEEX_WB (Narrow band/Wideband)
  • iLBC (20ms and 30ms), SMV
  • AMR/AMR_WB (Narrow band/Wideband) (requires additional license)
  • EVRC, EVRC0, EVRC-B, EVRC-B0, EVRC-C (requires additional license)

Visit Voice Codec webpage for more details

Supported Protocols

  • SIP, SIP-I, SIP-T, H.323, MEGACO, MGCP, Diameter, Skinny (SCCP)
  • LTE
  • GSM A and Abis over IP
  • GPRS Gb and Gn over IP
  • UMTS IuCS and IuPS over IP
  • T.38 Fax and Video calls

Visit Supported Protocols for more details

QOS Parameters

  • E-model (G.107) based MOS/R-Factor scores
  • Media Delivery Index (Delay Factor: Media Loss Rate) for video calls
  • H.263, H.264 codec support

Traffic Handling

  • All traffic supported – Digits, Tones, Voice, Video, Fax
  • Segregation of IP traffic and signalling
  • Listen and Record RTP (Audio) streams
  • Record Video and Video QoS Statistics

Performance Metrics

  • Signaling, audio, and video QoS parameters for each call
  • Minimum, maximum, and average Round Trip Delay (RTD)
  • Inband (DTMF & MF) events, Outband events as per RFC 2833 or RFC 4733 events, RTP/RTCP packet count and reports per direction

Triggers and Actions

  • Filter the completed calls captures based on different signaling parameters and then specify a series of actions to be taken.

Buyer's Guide

Item No. Item Description
PKV120 PacketScan™  HD – High Density IP Traffic Analyzer w/ 4x1GigE
includes PKV100 – Online (not Offline) for temporary audio codec support
PKV120p PacketScan HD™ w/4 x 1GigE - Portable


PacketScan™ HDHigh Density IP Traffic Analyzer w/ 2x10GigE
includes PKV100 – Online (not Offline) for temporary audio codec support

PKV122p PacketScan HD™ w/2 x 10 GigE - Portable
PKV124 PacketScan HD™ w/2 x 40GigE
PKV125 PacketScan HD™ w/1 x 100GigE
PKV121 PacketScan™  FB - (Offline Analyzer)
PKV123 PacketRecorder HD™ & PacketRePlay HD™
PKV100 PacketScan™ - (Online and Offline)
PKV101 PacketScan™ - Offline

Wire speed Record /Playback - 1G
Wire speed Record /Playback - 10G

PXX105 PacketExpert™ Wirespeed Record / Playback 40/100G
PacketBroker™ - 1G
PacketBroker™ - 10G
 PXX107 PacketBroker™ - 40/100G


Multi-Stream UDP/TCP Traffic Generator and Analyzer - 1G (on PXE100) (up to 12 users)
Multi-Stream UDP/TCP Traffic Generator and Analyzer - 10G (on PXG100, PXG101) (up to 16 users)


Optional Codec – AMR – Narrowband (requires additional license)


Optional Codec - EVRC (requires additional license)


Optional Codec – EVRC-B (requires additional license)


Optional Codec – EVRC-C (requires additional license)


Optional Codec – AMR - Wideband (requires additional license)


Optional Codec  - EVS (requires additional license)

PCD109 Optional Codec  - Opus (requires additional license)
PKV105 SIGTRAN (Optional with PacketScan™)
PKV106 Offline SIGTRAN Analyzer (Optional with PacketScan™)
PKV103 IP Based GSM and UMTS Analyzer (Optional with PacketScan™)
PKV109 Offline IP Based GSM and UMTS Analyzer (Optional with PacketScan™)
PKV104 FaxScan™ for SIP and Fax over IP (T.38)
PKV107 LTE (Long Term Evolution) Analyzer (Optional with PacketScan™)
PKV108 Offline LTE (Long Term Evolution) Analyzer (Optional with PacketScan™)
  Packet over IP CDR Analysis System,
  Refer to CDR Buyer's Guide
  Related Software

Network Surveillance Base Software (Perpetual License, Unlimited Users/Nodes)
– Includes Standard Server-Grade Computing Platform

ETH100 PacketCheck™
PKS100 PacketGen™ (includes PacketScan™)
PKS101 SIP Core (additional)
PKS102 RTP Soft Core for RTP Traffic Generation (additional)
PKS120 MAPS™ SIP Emulator
PKS121 MAPS™ SIP Conformance Test Suite (Test Scripts)
PKS122 MAPS™ MEGACO Emulator
PKS123 MAPS™ MEGACO Conformance Test Suite (Test Scripts)
MAPS™ MGCP Protocol Emulation with Conformance Test Suite


MAPS™ LTE S1 Emulator


MAPS LTE eGTP-c Emulator


MAPS™ LTE X2 AP Emulator
PKS146 MAPS™ SGs Interface Emulation


MAPS™ Diameter Emulator


MAP™ UMTS IuCs, IuH Emulator


MAPS™ UMTS IuPs Emulator


MAPS™ GSM A IP Emulator


MAPS™ UMTS Gn Gp Emulator


PKB100 RTP ToolBox™
VBA032 Near Real-time Voice-band Analyzer
PKB070 Audio Processing Utility
  Related Hardware
PKV301 LAN Switch w/ Mirror Port
IPN502 IPNetSim™ - 1G – MultiStream – Rack System
IPN504 IPNetSim™ - 10G – MultiStream – Rack System
IPN505 IPNetSim™ - 1G Tablet
IPN701 IPNetSim™ Handheld Network Impairment Generator
PKV201 PacketShark™
PXE100 PacketExpert™ 1G - Dual Port
PXE112 PacketExpert™ 12 Port
PXE124 PacketExpert™ 24 Port

Specifications are subject to change without notice.

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