Centralized Network Surveillance System for IP, Wireless, and TDM Networks

Welcome to another issue of GL Communications' newsletter providing information and insight into our high-density web-based network monitoring and surveillance system (NetSurveyorWeb™) for IP, Wireless, and TDM Networks.

Netsurveyorweb Architecture

GL’s Network Surveillance System can record and playback phone calls and filter on calls of interest. The surveillance system facilitates historical storage, retrieval, querying, centralized reporting, and display of Call Detail Records (CDRs) by non-intrusively connecting to TDM/Analog, optical, or IP networks. Currently supported protocols include 5G, 4G (LTE, IMS, Diameter), 3G UMTS (IuCS, IuPS), 2G (GSM, TRAU, MAP, CAMEL), VoIP (SIP, ED-137, SIGTRAN, H.323, MEGACO, MGCP), TDM and analog systems.

Typically, the surveillance system requires TDM, and IP protocol analysis probes deployed at various physical locations. These probes capture, decode, and segregate the traffic to calls and forwards the CDRs, signaling frame details, and other statistics to the centralized database server.

The central system comprises of a database engine, web server, and NetSurveyorWeb™, a web-based application, to facilitate data storage and retrieval through web browser clients. For customers with low storage requirements, GL offers NetSurveyorWeb™ Lite, which can be deployed on the same system as the network monitoring probes and offers historical data retention up to 9 GB.



Latest Enhancements in Network Monitoring System

Monitoring Air Traffic (ED137) Network

Enhanced to support Air Traffic Network (ED137) monitoring. This provides quick CDRs of air-to-ground calls and ground-to-ground calls with improved processing and response times for calculating statistics, call type including counters like PTT, Squelch, PTTs, PTT Mute, PPSCT Counts. It also provides QoS for each PPT/Squelch session.

Netsurveyorweb kpi reports ED137

Play Voice File

Added an audio play option with the ability to play audio sessions as per the configured play voice config details, for various codec types like EVRCC, G722, SPEEX_WB, OPUS, AMR_WB, EVS_WB and many more.

Netsurveyorweb play voice file

CDR for Analog Phone System

Provides CDR and Key Performance Indicators (KPI) for Voiceband measurement tests – C-Notched Noise (CNN) Test, Signal-to-Noise Ratio and Level, Voice Quality Test (VQT POLQA) and Three Tone Slope (Gain Slope).

Netsurveyorweb kpi reports APS

Voice Quality and Delay Measurement Metrics

NetSurveyorWeb™ application works with Voice Band Analyzer (VBA) application to analyze monitoring voice band traffic and provide useful metrics that are of interest to the service providers - Active Speech Level, noise level, speech activity factor, power measurements, clipped samples, DC level.

It also works with Delay Measurement tools to analyze captured voice traffic and provide precise one-way delay metrics.

Netsurveyorweb voice delay metrics kpis


Other features of NetSurveyorWeb™

  • Ability to support various decode standards like ANSI, ITU, ETSI, 3GPP, for all the supported protocols
  • Complete CDRs
    • Ability to identify and analyze CDRs using KPI’s
    • Supports end-to-end multi-interface call flow
    • Display real-time data signaling, traffic and Quality of Service (QoS) performance metrics
  • Search and filter calls of interest
    • Drill-down to calls of interest with customized filter and/or search options
    • Apply single or complex filters for data analysis
  • Key Performance Indicators (KPI’s)
    • packet loss, gap, jitter, delay, RTP performance statistics, R-factor & MOS scores, and unparalleled voice band statistics
    • Signaling Performance - Signal level, Nosie Level, and Echo
    • Delay Measurements (RTD, OWD)
    • Signaling Messages and Traffic Types; Successful and Unsuccessful failure causes
  • Graphs and Reports generation
    • Display customized reports and graphs based on SQL queries
    • Graphs provided for various metrics like call completion ratio, answer call ratio, answer-seizure ratio (ASR), and call duration
    • Generate reports based on alarm triggers

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