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GLInsight™ Overview | GLInsight™ Benefits | GLInsight™ Screenshots| Analyzing Fax Over IP
Analyzing Fax Over PSTN | Analyzing Modem Over PSTN and IP | Cross Analysis of Two Networks
Detailed GLInsight™ Capabilities | Buyer's Guide

  Download GLInsight™ Product Brochure

  Download GLInsight™ User's Guide


Overview

GLInsight™ is a state-of-the-art system that provides promptly processed information and analysis of data collected on IP and PSTN networks. Decoded results are analyzed on a per-network basis. Alternatively, data from two networks can be combined to provide additional insight into the networks’ behavior.

GLInsight™ has a Windows®-based user-friendly GUI which supplies the developer with varied and valuable information. Results files and transmitted graphics, signal level, and signal quality are just a few of the diagnostic tools provided.


Who Benefits from GLInsight™?

Equipment Developers (Gateways, RAS, Fax Servers, etc.)

  • Provides bottom-up deep diagnosis of the call
    e.g. (fax): provide info from data pump layer up to tiff picture
  • Helps solve interoperability issues
  • Diagnoses physical layer problems
  • Diagnoses network layer problems

Service Providers (Mobile Operators, ISPs, WISPs, Carriers & Operators)

  • Non-intrusive IP network diagnosis
    • High packet loss rate
    • High jitter
  • Non-intrusive TDM network diagnosis
    • Echo path
    • Echo canceller performance
  • Indicates possible location of problems

How does GLInsight™ Work?

GLInsight™ uses recorded PSTN files or IP data streams and demodulates them. It then analyzes the results to detect the problem and report where it lies. The results of the analysis can be viewed in user-friendly textual and graphical formats. In addition, the user is provided with a detailed log file for easy event tracking.


GLInsight™ Screenshots


Analyzing T.38 Communications (Fax over IP)


Analyzers:

IP Stream
  • Packet loss and jitter analysis
  • Illegal packets
  • T.30 Decoder
  • T.4/T.6 compression information and     incompatibility
  • Improper state flow analysis
  • ECM problems
  • Click here for more detailed information about Fax over IP using T.38...


    Analyzing Fax Communications over PSTN and IP (using G.711)



    Analyzers:

    IP Stream
  • Packet loss and jitter analysis
  • Improper use of Voice Activity Detector
  • Data Pump State Machine
  • Demodulation quality
  • Detailed phase info exchange
  • Signal
  • Signal quality
  • Discriminator information
  • T.30 Decoder
  • T.4/T.6 compression information and     incompatibility
  • Improper state flow analysis
  • ECM problems
  • Click here for more detailed information about Fax over IP...

    Click here for more detailed information about Fax over PSTN...

    Screen Shot of Fax Data Analysis Over PSTN


    Analyzing Modem Communications over PSTN and IP (using G.711)

    Analyzers:

    IP Stream
  • Packet loss and jitter analysis
  • Improper use of Voice Activity Detector
  • Data Pump State Machine
  • Demodulation
  • Detailed phase info exchange
  • Improper state flow and timeouts
  • Signal
  • Input signal stability overflow
  • Discriminator information
  • Error Correction Data Compression
  • Negotiation exchange information
  • Improper state flow analysis
  • Click here for more detailed information about Modem over IP...

    Click here for more detailed information about Modem over PSTN...

    Screen Shot of Modem Data Analysis Over PSTN


    Cross-Analysis of Two Networks

    When there is information about a call from both the PSTN and IP networks, GLInsight™ can plot both results on a single time scale to facilitate easier analysis of the problems and their causes.


    Click here for more detailed information about Cross Analysis...


    Detailed GLInsight™ Capabilities

    Fax-Over-IP using T.38 Decoding and Analysis
  • Fax phase changes, data rates
  • Structures interchange (rate sequences, MP, Info) and complete connection parameters
  • T.30 raw data
  • T.30 frames and information
  • T.4/T.6 page coding information
  • Packet loss
  • Jitter behavior
  • Improper T.30 protocol indication
  • CRC error detector in V.21
  • Repetitive T.30 frames detector
  • T.4/T.6 bad-line statistics
  • No-signal on single-sided indication
  • Suspicious ECM retransmission indication
  • ECM failure to correct error frames indication
  • Unexpected end of Fax indication
  • Bad packets indication
  • Packet collision detection


  • Fax-over-IP (using G.711) Decoding and Analysis
      IP Analysis Information
  • Packet loss

  • Jitter histogram

  • SID (Silence Descriptor) detector to detect improper use of Voice Activity Detector while     transferring data

  •   Fax Analysis Information
    Supported Protocols

  • V.34HD, V.17, V.33, V.29, V.27, V.21, T.30, T4/T6

  • Fax Decoding Categories & Sub-categories

  • Signal Analyzers
    • Discriminator information
    • Unstable signal detector
    • Signal overflow detector
    • No-signal on single-sided indication
  • Data Pump State Machine Analyzers
    • Fax phase changes, data rates, symbol rate
    • Structures interchange (rate sequences, MP, Info) and complete connection parameters
    • PDSNR (post detection signal quality measurement) improper quality drop detector
    • V.8 incompatibility indication
  • T.30 Decoder Analyzers
    • T.30 raw data
    • T.30 frames and information
    • T.4/T.6 page coding information
    • CRC error detector in V.21
    • Repetitive T.30 frames detector
    • T.4/T.6 bad-line statistics
    • Suspicious ECM retransmission indication
    • ECM failure to correct error frames indication
    • Unexpected end of Fax indication
    • Improper T.30 protocol flow indication


  • Fax-over-PSTN Decoding and Analysis
    Supported Protocols

  • V.34HD, V.17, V.33, V.29, V.27, V.21, T.30, T4/T6

  • Fax Decoding Categories & Sub-categories

  • Signal Analyzers
    • Discriminator information
    • Unstable signal detector
    • Signal overflow detector
    • No-signal on single-sided indication
  • Data Pump State Machine Analyzers
    • Fax phase changes, data rates, symbol rate
    • Structures interchange (rate sequences, MP, Info) and complete connection parameters
    • PDSNR (post detection signal quality measurement) improper quality drop detector
    • V.8 incompatibility indication
  • T.30 Decoder Analyzers
    • T.30 raw data
    • T.30 frames and information
    • T.4/T.6 page coding information
    • CRC error detector in V.21
    • Repetitive T.30 frames detector
    • T.4/T.6 bad-line statistics
    • Suspicious ECM retransmission indication
    • ECM failure to correct error frames indication
    • Unexpected end of Fax indication
    • Improper T.30 protocol flow indication


  • Modem over IP Decoding and Analysis
     Supported Protocols

  • V.92 (Quick Connect and Modem-on-Hold supported. PCM-upstream not supported)
  • V.90
  • V.34
  • V.32bis/V.32
  • V.22bis/V.22
  • V.21
  • V.23
  • Bell 103 / Bell 212

  •  Supported Start-up Protocols

  • V.8
  • V.8bis
  • V.8 short

  •  Supported Error Correction & Data Compression Protocols

  • V.42
  • V.42bis
  • V.44
  • MNP2-4
  • MNP5
  • V.14

  •  Modem Decoding-and-Analysis Information

     Categories & Sub-categories

  • Signal Analyzers
    • Discriminator information
    • Improper Automode signal flow detector
    • Improper V.8 signal flow detector
    • Unstable Signal level detector
    • Signal overflow detector
  • Data Pump State Machine Analyzers
    • Modem phase changes, retrains, rate renegotiations, data rates, symbol rates
    • Internal phase states such as S detections and all the phase 2 sub-states
    • Structures interchange (MP, CP, Info) and complete connection parameters
    • Data-pump improper flow detector such as inconsistency of the signal with the standard
    • PDSNR (post detection signal quality monitoring) improper quality drop detector
    • Improper phase reversal detector
  • Error Correction Data Compression Analyzers
    • Error-correction and data compression setup information including XID info
    • Error-correction frame statistics
    • Data compression negotiation
    • Error-Correction improper flow detector


  • Modem over PSTN Decoding and Analysis
      Modem Analysis Information

  • Supported Protocols
    • V.92 (Quick Connect and Modem-on-Hold supported. PCM-upstream not supported)
    • V.90
    • V.34
    • V.32bis/V.32
    • V.22bis/V.22
    • V.21
    • V.23
    • Bell 103 / Bell 212
  • Supported Start-up Protocols
    • V.8
    • V.8bis
    • V.8 short
  • Supported Error Correction & Data Compression Protocols
    • V.42
    • V.42bis
    • V.44
    • MNP2-4
    • MNP5
    • V.14
     Modem Decoding-and-Analysis Information

     Categories & Sub-categories

  • Signal Analyzers
    • Discriminator information
    • Improper Automode signal flow detector
    • Improper V.8 signal flow detector
    • Unstable Signal level detector
    • Signal overflow detector
  • Data Pump State Machine Analyzers
    • Modem phase changes, retrains, rate renegotiations, data rates, symbol rates
    • Internal phase states such as S detections and all the phase 2 sub-states
    • Structures interchange (MP, CP, Info) and complete connection parameters
    • Data-pump improper flow detector such as inconsistency of the signal with the standard
    • PDSNR (post detection signal quality monitoring) improper quality drop detector
    • Improper phase reversal detector
  • Error Correction Data Compression Analyzers
    • Error-correction and data compression setup information including XID info
    • Error-correction frame statistics
    • Data compression negotiation
    • Error-Correction improper flow detector


  • Cross Analysis Decoding Schemes
      Identically Coded and Analyzed Info Categories
  • Mixed Fax-over-IP (Using T.38) and Fax-over-PSTN Cross Analysis
  • Mixed Fax over IP (Using G.711 Pass-Through) and Fax over PSTN Cross Analysis
  • Mixed Modem over IP (Using G.711) and Modem over PSTN Cross Analysis
  •   Uniform Decoding & Analysis Schemes
  • A time synchronization process is performed on PSTN and IP signals
  • All information indicators from IP and PSTN sides are mixed on a single time scale to     determine where on the timeline (IP or PSTN) problems started to occur.

  • Buyer's Guide:

    Please Note: The XX in the Item No. refers to the hardware platform, listed at the bottom of the Buyer's Guide, which the software will be running on. Therefore, XX can either be HDT, HDE or UTE depending upon the hardware.

    Item No. Item Description
    FXT001
    FXT002
    GL Insight - Single Fax Analysis - TDM
    GL Insight - Single Fax Analysis - IP
    FXT005
    FXT006
    GL Insight - Floating Fax Analysis License - TDM
    GL Insight - Floating Fax Analysis License - IP
    MDT001
    MDT002
    GL Insight - Single Modem Analysis - TDM
    GL Insight - Single Modem Analysis - IP
    MDT005
    MDT006
    GL Insight - Floating Modem Analysis - TDM
    GL Insight - Floating Modem Analysis - IP
    FXMD01
    FXMD02
    GL Insight - Single Complete Fax & Modem Analysis - TDM
    GL Insight - Single Complete Fax & Modem Analysis - IP
    FXMD05
    FXMD06
    GL Insight - Floating Complete Fax & Modem Analysis - TDM
    GL Insight - Floating Complete Fax / Modem Analysis - IP
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    * Specifications are subject to change without notice.



     
     
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